Job Description

PetSmart – Manual QA Tester – North Phoenix, AZ

Location: 19601 N 27th Ave Phoenix AZ 85027 (onsite role)

How This Role Will Make An Impact:

The QA Analyst will manage quality and assigned testing across the entire Store Technology Project/Program. They are responsible for assuring that their assigned solutions and services meet PetSmart's standards and customers' expectations for quality.

Your Goals And Responsibilities Will Include:

• Plan, design, craft and execute manual test cases for solutions and services in a complex integrated environment
• Coordinate various test-related activities for project delivery: identifying task dependencies, test schedules, creation of test data, utilization of test environments, etc.
• Work with product stakeholders to identify and prioritize tests that are candidates for integration, regression and automation.
• Delegate/Coordinate, manage and work with internal teams to deliver on QA efforts
• Provide constructive feedback throughout the development lifecycle
• Develop new test cases and enhance current test suite as new functionality is built
• Manage the status of defects/enhancements in the issue tracking/change management system as well as manage defects through issue resolution for any vendor provided solutions
• Collect and report data pertaining to bug detection, defect testing results and performance
• Work with development and delivery teams to enhance the testability of their code, and to analyze and resolve defects in a timely manner
• Provide on-site guidance and mentorship to other QA testers
• Partner with IS and Business teams through testing strategy, findings, and continuous improvement

What You’ll Bring To The Table:

• 3-4 years of strong manual QA testing experience
• Solid understanding of software testing practices and agile development
• Strong analytical skills that help with working independently under minimal direction
• Positive attitude and strong work ethic
• Team player with strong oral and written communicator with good interpersonal skills
• Leadership skills to manage multiple priorities and guide other testing efforts
• Experience with Jira/Confluence or similar project management platform
• Understanding of Agile/Scrum frameworks is helpful
• Strong customer focus and ability to clearly understand requirements and designs, offer recommendations for improvements and ability to ensure solution meets the customer needs
• Passion for delivering quality software solutions, systems and services
• Proven ability to work under tight deadlines and the ability to deal with ambiguity

Required Skills: Candidates must be local to Arizona. This is an on-site position and all candidates must be willing to go into the office and be local to Phoenix, AZ. They will be working on testing cash register POS devices in their lab onsite, so must be alright with that. No vaccine requirements - Strong manual testing experience is a must, any automation is nice to have but not required. 4-5+ years exp. Any Point of sale (POS) experience would be great, not required. Retail experience or loyalty background would be nice to have as well.

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